Do You Like Free Shipping?

23% shoppers added more items to their order at checkout to qualify for free shipping

Source
3dcart

Year
2019

Topic
eCommerce Strategy

Statistic Info

You’ve been struggling to drive conversions, and have decided to analyze user behavior to understand the problem. To your surprise, you find that people are interested in your products. They even go so far as to add items to their shopping carts. The only problem is, they don’t complete their purchases.

More 2019 Stats

28% Shoppers Abandon Carts because of Unexpected Shipping Costs

59% of Customers Completed a Purchase on a Different Device to the One where it was Started

Exit-Intent Campaigns Convert Between 2-4% of Abandoning Visitors

But Removing the Navigation Menu can Increase Conversions by 100%

81% of Consumers Trust the Advice of Family and Friends Over Businesses

80% of Respondents Said They Had Stopped Doing Business with a Company Because of a Poor Customer Experience

Conversion Rate Optimization (CRO) Tools Offer a 223% ROI on Average

People are Searching Google for the Phrase “Conversion Rate Optimization” More than Ever Before

33% of B2C Ecommerce Website are also Conducting B2B Transactions

It’s 7 Times More Expensive to Acquire a New Customer via Paid Advertisement than Retain an Existing One