Do You Hate Unexpected Shipping Costs?

28% shoppers abandon carts because of unexpected shipping costs

Source
VWO

Year
2019

Declaring the shipping cost upfront andoffering a guest checkout option reduces cart abandonments, as these are the two main reasons why shoppers abandon an online purchase.

“Abandoned carts represent significant lost revenue for merchants -as many as 70% of carts are abandoned. We coach our clients on three key ways to reduce abandoned carts:

1) Add interactive tools to aid purchase decisions.

2) Improve search functionality.

3) Provide shipping policies and estimations as early as possible in the checkout process.If carts do get abandoned, using recovery tools to remarket can yield great upside. Online stores that implement the right tools and take a thoughtful approach to the customer experience, can dramatically boost conversions from abandoned carts to sales.”

More 2019 Stats

60% of deals in the pipeline are lost to “no decision” rather than to competitors.

An Inconvenient Returns Policy Deters 80% of Shoppers

Landing Pages with Multiple Offers get 266% Fewer Leads than Single Offer Pages

Average Online Shopping Cart Abandonment Rate is 74%

65 Percent of Shoppers Look up Price Comparisons on their Mobile Device While in a Physical Store

26% of Shoppers are Likely to Share a Product on Social Media after Purchase

Pages that Rank First on Google Search Results on Desktop have a 34.36% Click-Through Rate

24% of salespeople reported that they majored in business in college

It’s Estimated that there will be 1.92 Billion Global Digital Buyers in 2019

81% of Consumers Trust the Advice of Family and Friends Over Businesses

More Stats

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