Do You Have Feedback?
30 Percent of Online Consumers Have Posted Product Feedback Online
Statistic Info
Reviews are highly effective when it comes to nudging prospects to make a purchase.
You should always encourage your visitors to review their shopping experience.
The best time to ask for a review, is right after a purchase on your thank you page.
If your customers have reviewed your business on review sites such as Trustpilot, you need to include some of these reviews on your website.
It’s not just enough to have them on third party sites if you want them to be effective—they have to be where the action happens, which is on your website.
Takeaway: Encourage customers to leave reviews and showcase them on your website. If you have a review section on your product pages, you need to include your bad reviews too. Otherwise, your good reviews won’t seem trustworthy.
More 2019 Stats
81% of Consumers Trust the Advice of Family and Friends Over Businesses
400 Pixels from the Left Edge is the Area of Desktop Site Viewing Which Gets the Most Viewing Time
59% of Customers Completed a Purchase on a Different Device to the One where it was Started
65% of Consumers Look Up Price Comparisons on Mobile While in a Physical Store
Mobile Traffic Represents 53% of all Ecommerce Traffic
Abandoned Cart Emails Have an Average Open Rate of 45%
6% of Global B2C Online Stores have Implemented 3dSecure in their Checkout Process
60% of Online Shoppers Abandon Their Carts Because of Unexpected Extra Costs
But Removing the Navigation Menu can Increase Conversions by 100%
Mobile Ecommerce is Expected to Account for 67.2 Percent of Digital Sales in 2019
More eCommerce Strategy Stats
Average Open Rate of Newsletter Campaigns from Ecommerce Stores to Customers is 18.45%
81% of Shoppers Research their Product Online before Purchasing
400 Pixels from the Left Edge is the Area of Desktop Site Viewing Which Gets the Most Viewing Time
58% of the Top 1000 US Online Retailers Send Welcome Emails
Mobile Shopping Hit $2 Billion on Cyber Monday
A ReadyCloud Report Finds that 44% of Retail Internet Minutes were Spent Using a Smartphone Device
40% of Millennials Have Used Voice Search Before Making a Purchase Online, According to Studies
