Do You Have Feedback?

30 Percent of Online Consumers Have Posted Product Feedback Online



Statistic Info

Reviews are highly effective when it comes to nudging prospects to make a purchase.

You should always encourage your visitors to review their shopping experience.

The best time to ask for a review, is right after a purchase on your thank you page.

If your customers have reviewed your business on review sites such as Trustpilot, you need to include some of these reviews on your website.

It’s not just enough to have them on third party sites if you want them to be effective—they have to be where the action happens, which is on your website.

Takeaway: Encourage customers to leave reviews and showcase them on your website. If you have a review section on your product pages, you need to include your bad reviews too. Otherwise, your good reviews won’t seem trustworthy.

More eCommerce Strategy Stats

Average Open Rate of Newsletter Campaigns from Ecommerce Stores to Customers is 18.45%

81% of Shoppers Research their Product Online before Purchasing

80% of Respondents Said They Had Stopped Doing Business with a Company Because of a Poor Customer Experience

400 Pixels from the Left Edge is the Area of Desktop Site Viewing Which Gets the Most Viewing Time

58% of the Top 1000 US Online Retailers Send Welcome Emails

Mobile Shopping Hit $2 Billion on Cyber Monday

At the Average Abandonment Rate of 68%, Ecommerce Sites Could be Losing $3 Billion a Year, if not more

There are Expected to be 600,000 Commercial Drones in use by 2018, and Almost Half of Americans would be Willing to Receive Deliveries by Drone

A ReadyCloud Report Finds that 44% of Retail Internet Minutes were Spent Using a Smartphone Device

40% of Millennials Have Used Voice Search Before Making a Purchase Online, According to Studies