Frustrated When You Cant Contact Somebody in Charge?
51% of Consumers Trust Companies Who Make It Easy for Visitors to Contact the People behind the Company
Statistic Info
How many times have you wanted to get in touch with a business and not been able to find any contact information?
More than once, right?
It’s not a good user experience.
You need to make it easy for people to get in touch with you. Imagine if a potential customer can’t get in touch with you and they then decide to shop elsewhere.
To prevent this, you can add a contact campaign to your site inviting visitors to get in touch with you.
Takeaway: Invite visitors to get in touch so you can answer any questions or concerns they might have. Make your contact forms personal by adding photos of your staff, and customize campaigns to different pages on your site.
More 2019 Stats
Generation X Shop More Online Than Baby Boomers and Millennials
65% of Consumers Look Up Price Comparisons on Mobile While in a Physical Store
Companies see a 55% Increase in Leads when Increasing their Number of Landing Pages from 10 to 15
Average E-Commerce Conversion Rates Vary from 2.8% to 4.5%
Abandoned Cart Emails Have an Average Open Rate of 45%
A Typical Website Conversion Rate is about 2.35% on Average
23% Shoppers Added More Items to their Order at Checkout to Qualify for Free Shipping
65 Percent of Shoppers Look up Price Comparisons on their Mobile Device While in a Physical Store
Cyber Monday Emails Generated 53 Percent Higher Conversion Rate than Black Friday Emails
59% of Customers Completed a Purchase on a Different Device to the One where it was Started
More eCommerce Strategy Stats
9% of Ecommerce Sites are Offering a Rewards Loyalty Program to Customers
It’s Estimated that there will be 1.92 Billion Global Digital Buyers in 2019
Gmail is the Most Popular Email Platform, Commanding 46.77% of the Marketshare
55% of Online Shoppers Tell Friends and Family When Dissatisfied with a Product or Company
38% of People will Leave a Website if they find the Layout Unattractive
Average E-Commerce Conversion Rates Vary from 2.8% to 4.5%
59% of 16-36 year-olds Head to Amazon Before Any Other E-Commerce Website