Frustrated When You Cant Contact Somebody in Charge?
51% of Consumers Trust Companies Who Make It Easy for Visitors to Contact the People behind the Company
Statistic Info
How many times have you wanted to get in touch with a business and not been able to find any contact information?
More than once, right?
It’s not a good user experience.
You need to make it easy for people to get in touch with you. Imagine if a potential customer can’t get in touch with you and they then decide to shop elsewhere.
To prevent this, you can add a contact campaign to your site inviting visitors to get in touch with you.
Takeaway: Invite visitors to get in touch so you can answer any questions or concerns they might have. Make your contact forms personal by adding photos of your staff, and customize campaigns to different pages on your site.
More 2019 Stats
On Average, 52 Percent of Online Stores have Omnichannel Capabilities
33% of B2C Ecommerce Website are also Conducting B2B Transactions
Cyber Monday Emails Generated 53 Percent Higher Conversion Rate than Black Friday Emails
People are Searching Google for the Phrase “Conversion Rate Optimization” More than Ever Before
The Total Orders from Mobile Devices Ranges between 38% and 53%
Men Spend 68% More Online Than Women
44% of Companies use A/B or Split Testing Software
59% of 16-36 year-olds Head to Amazon Before Any Other E-Commerce Website
More eCommerce Strategy Stats
Average E-Commerce Conversion Rates Vary from 2.8% to 4.5%
6% of Global B2C Online Stores have Implemented 3dSecure in their Checkout Process
69 Percent of Shopping Carts are Abandoned
33% of B2C Ecommerce Website are also Conducting B2B Transactions
50% of Total eCommerce Revenue Comes from Mobile
58% of the Top 1000 US Online Retailers Send Welcome Emails
Abandoned Cart Emails Have an Average Open Rate of 45%
Nearly Half (48 percent) of Online Shoppers Simply Head Straight to a Large Ecommerce Marketplace
