Who Do You Tell if You Are Dissatisfied with a Company?
55% of Online Shoppers Tell Friends and Family When Dissatisfied with a Product or Company
Statistic Info
Every retail organization struggles with how to remain profitable while striving to reach customers across channels amid ever-evolving technologies and rising expectations. With digital and brick-and-mortar experiences permanently blurred and no universal template for success to follow, many retailers are faced with the overwhelming task of developing seamless experiences across the board.
More 2018 Stats
A ReadyCloud Report Finds that 45% of Retail Internet Minutes were Spent Using a Desktop
When Landing Pages Don’t Ask for Age, the Conversion Rate is Higher
In Q3 2018, Smartphones Accounted for 61 Percent of Retail Site Visits Worldwide
Increasing Your Website Loading Speed Can Prevent The Loss of 7% of Possible Conversions
79% of Customers Order Online Via a Mobile Device
The Average Landing Page Form with 2 Form Fields has Higher Conversions then 1 Form Field
More eCommerce Strategy Stats
Nearly Half (48 percent) of Online Shoppers Simply Head Straight to a Large Ecommerce Marketplace
72% of Shoppers Return 10% or Less of Purchases
69% of B2B Businesses Say They Expect to Stop Printing Catalogs Within Five Years
In 2019, Ecommerce Sales are Expected to Account for 13.7 Percent of Retail Sales Worldwide
23% Shoppers Added More Items to their Order at Checkout to Qualify for Free Shipping
Younger People Spend More Time Shopping Online than Older People
A ReadyCloud Report Finds that 44% of Retail Internet Minutes were Spent Using a Smartphone Device