Who Do You Tell if You Are Dissatisfied with a Company?

55% of Online Shoppers Tell Friends and Family When Dissatisfied with a Product or Company

Source
UPS

Year
2018

Every retail organization struggles with how to remain profitable while striving to reach customers across channels amid ever-evolving technologies and rising expectations. With digital and brick-and-mortar experiences permanently blurred and no universal template for success to follow, many retailers are faced with the overwhelming task of developing seamless experiences across the board.

More 2018 Stats

Emails with a Single Call-to-Action Increased Sales 1617%

When Landing Pages Don’t Ask for Age, the Conversion Rate is Higher

Most Midsize to Large Organizations Average Less than 5,000 Marketing Qualified Leads (MQLs) Per Month

74% of Online Shoppers Rate Product Selection as Important During the Online Search Process

70% of sales professionals are most active on LinkedIn compared to other social media

B2C Companies that Leverage ‘Marketing Automation’ Have Seen Conversions as High as 50%

Users Who Click On Product Recommendations Lead to a Conversion Rate that is 5.5 Times Higher Than Nonclicking Users

33% of US Females Aged 18-34 Say They Would “Ideally Buy Everything Online”

69% of B2B Businesses Say They Expect to Stop Printing Catalogs Within Five Years

You Have 10 Seconds to Leave An Impression and Tell Them What They’ll Get Out of Your Website and Company. After This Time (and Oftentimes Before), They’ll Leave

More Stats

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