How Much Do You Return?
72% of Shoppers Return 10% or Less of Purchases
Statistic Info
Retailers not ready to step up their game will fall behind. Flawless fundamentals—flexible delivery choices, more control and more convenience—are expected every step of the way. Retailers can also expect shoppers to notice and appreciate progress within today’s new logistics reality, including improved product searches, expanded retail content, optimized product selection, upgraded return experiences and more self-service options. Retailers who embrace the control and flexibility that customers covet will find growing levels of satisfaction from core tech-savvy audiences.
More 2018 Stats
Nearly Half of U.S. B2B Businesses Offer their Full Product Line Online
As of Q2 2018, 2.86 Percent of E-Commerce Website Visits Converted into Purchases
More than Three-Quarters of Online Shoppers Would Like their Orders Shipped the Same Day
77% of Adults Own a Smart Phone
Americans Spend 36% of their Shopping Budget Online
More eCommerce Strategy Stats
A ReadyCloud Report Finds that 45% of Retail Internet Minutes were Spent Using a Desktop
Younger People Spend More Time Shopping Online than Older People
An Inconvenient Returns Policy Deters 80% of Shoppers
A ReadyCloud Report Finds that 44% of Retail Internet Minutes were Spent Using a Smartphone Device
38% of People will Leave a Website if they find the Layout Unattractive
32% of Online Shoppers Own at Least One Connected Home Device
30% of Consumers Say The Would Rather Buy from a Website They’ve Bought from Previously
40% of US Males Aged 18-34 Say They Would “Ideally Buy Everything Online”