Do You Prefer to Live Chat?

Almost Half of Consumers List Live Chat as their Preferred Way to Connect, and about the Same Number Say they would Buy from a Chatbot

Statistic Info

Something exciting is happening. The chatbot industry is slowly but surely getting flooded with interesting data points, research and surveys.

More 2018 Stats

Americans Spend 36% of their Shopping Budget Online

Online Stores That Have a Social Presence Have 32% More Sales on Average Than Online Stores that Don’t

Mobile Shopping Hit $2 Billion on Cyber Monday

Increasing Your Website Loading Speed Can Prevent The Loss of 7% of Possible Conversions

88% of Shoppers Characterize Detailed Product Content as Being Extremely Important to their Purchasing Decisions

More Than 60 Million Businesses Have a Facebook Page

30% of Demand Generation Professionals Say that Pipeline Influence is their Top Indicator

68% of Consumers Said They’d Rather Learn About a Company’s Products Via Short Videos and Demonstrations

On an Average, Businesses Generate $6.50 For Every $1 Invested in Influencer Marketing

The Average Landing Page Form with 2 Form Fields has Higher Conversions then 1 Form Field