Almost Half of Consumers List Live Chat as their Preferred Way to Connect, and about the Same Number Say they would Buy from a Chatbot

Statistic Info

Something exciting is happening. The chatbot industry is slowly but surely getting flooded with interesting data points, research and surveys.

More 2018 Stats

42% of Lead Gen Professionals Consider Lack of Quality Data a Major Challenge Around Quality Lead Generation

30% of Online Shoppers are Millennials are are Between 18 and 34 Years Old

On an Average, Businesses Generate $6.50 For Every $1 Invested in Influencer Marketing

E-commerce sales account for just 8% of total retail sales in the US and 14% in the UK

On Average 29% of B2B Customers are Fully Engaged

96% of Americans Have Made an Online Purchase in their Life

Only 16% of Landing Pages don’t have Navigation Bars

Micro-Influencers are Capable of Generating 22.2X Higher Conversion Rates than Other Types of Influencers

Gmail is the Most Popular Email Platform, Commanding 46.77% of the Marketshare

Mobile Shopping Hit $2 Billion on Cyber Monday

More eCommerce Strategy Stats

6% of Global B2C Online Stores have Implemented 3dSecure in their Checkout Process

51% of Consumers Trust Companies Who Make It Easy for Visitors to Contact the People behind the Company

Abandoned Cart Emails Have an Average Open Rate of 45%

Nearly Half of American Small Businesses do not have a Website

A ReadyCloud Report Finds that 45% of Retail Internet Minutes were Spent Using a Desktop

72% of Shoppers Return 10% or Less of Purchases

Men Spend 68% More Online Than Women

Americans Spend 36% of their Shopping Budget Online

Mobile Traffic Represents 53% of all Ecommerce Traffic

26% of Shoppers are Likely to Share a Product on Social Media after Purchase