Do You Prefer to Live Chat?
Almost Half of Consumers List Live Chat as their Preferred Way to Connect, and about the Same Number Say they would Buy from a Chatbot
Statistic Info
More 2018 Stats
80% of Americans Have Made an Online Purchase in the Past Month
79% of B2B Marketers Credit Email as the Most Effective Distribution Channel for Demand Gen Efforts
For Every $92 Spent Acquiring Customers, only $1 is Spent Converting Them
72% of Shoppers Return 10% or Less of Purchases
Only About 22 Percent of Businesses are Satisfied With Their Conversion Rates
More eCommerce Strategy Stats
It’s Estimated that there will be 1.92 Billion Global Digital Buyers in 2019
E-Commerce Sales Accounted for 11.9% of All Retail Sales Worldwide
Average Online Shopping Cart Abandonment Rate is 74%
28% Shoppers Abandon Carts because of Unexpected Shipping Costs
Apple Pay Orders have a 1.8% Transaction Share on B2C Websites Accepting Apple Pay at Checkout
E-commerce sales account for just 8% of total retail sales in the US and 14% in the UK
23% of Users Will Abandon Their Shopping Cart if they Have to Create a New User Account
72% of Shoppers Return 10% or Less of Purchases
40% of US Males Aged 18-34 Say They Would “Ideally Buy Everything Online”
In 2019, Ecommerce Sales are Expected to Account for 13.7 Percent of Retail Sales Worldwide