Almost Half of Consumers List Live Chat as their Preferred Way to Connect, and about the Same Number Say they would Buy from a Chatbot

Statistic Info

Something exciting is happening. The chatbot industry is slowly but surely getting flooded with interesting data points, research and surveys.

More 2018 Stats

Americans Spend 36% of their Shopping Budget Online

Online Stores That Have a Social Presence Have 32% More Sales on Average Than Online Stores that Don’t

Mobile Shopping Hit $2 Billion on Cyber Monday

Increasing Your Website Loading Speed Can Prevent The Loss of 7% of Possible Conversions

88% of Shoppers Characterize Detailed Product Content as Being Extremely Important to their Purchasing Decisions

More Than 60 Million Businesses Have a Facebook Page

30% of Demand Generation Professionals Say that Pipeline Influence is their Top Indicator

68% of Consumers Said They’d Rather Learn About a Company’s Products Via Short Videos and Demonstrations

On an Average, Businesses Generate $6.50 For Every $1 Invested in Influencer Marketing

The Average Landing Page Form with 2 Form Fields has Higher Conversions then 1 Form Field

More eCommerce Strategy Stats

In 2019, Ecommerce Sales are Expected to Account for 13.7 Percent of Retail Sales Worldwide

Abandoned Cart Emails Have an Average Open Rate of 45%

More than Three-Quarters of Online Shoppers Would Like their Orders Shipped the Same Day

80% of Consumers Had a Better Perception of Retailers That Offered Mobile Coupons

72% of Shoppers Return 10% or Less of Purchases

Apple Pay Orders have a 1.8% Transaction Share on B2C Websites Accepting Apple Pay at Checkout

26% of Shoppers are Likely to Share a Product on Social Media after Purchase

Average E-Commerce Conversion Rates Vary from 2.8% to 4.5%

Mobile Shopping Hit $2 Billion on Cyber Monday

Americans Spend 36% of their Shopping Budget Online