Will You Use Voice Activated Searches?

Image and Voice Activated Search May Make up 50% of all Searches by 2020

Source
Absolunet

Year
2018

Statistic Info

eCommerce will soon account for 15% of all specialty retail sales in North America (in China, eCommerce is 23% of all retail) and digital influences nearly 60% of all retail sales. Fueled by mobile, which saw sales increase 55% in a year, eCommerce in North America grew by 16% in 2018 to over $500 billion.

How we interact, discover and purchase goods (as well as return them) is now a 24/7 cycle. And not just in retail, but in B2B as well, where eCommerce integration has become priority #1.

Customer journeys now merge online and in-store. The notion that eCommerce is a distinct store or activity is disappearing; digital and in-person are now intricately linked, creating the symbiotic commercial ecosystem we call omnichannel – or, quite simply, business. New effects are emerging, such as that of returns, which have skyrocketed to nearly half a trillion dollars.

As one of North America’s leading eCommerce agencies with retail and B2B clients such as Fujifilm, Structube, Bench, BMR, Stokes, Garneau, La Vie en Rose, Birks and SAIL – to name just a few – Absolunet has a front row seat when it comes to eCommerce trends. Here are 10 eCommerce trends to watch for in 2019—important developments that companies need to consider to ensure the growth of their online and in-store sales growth.

More 2018 Stats

You Have 10 Seconds to Leave An Impression and Tell Them What They’ll Get Out of Your Website and Company. After This Time (and Oftentimes Before), They’ll Leave

Almost Half of Consumers List Live Chat as their Preferred Way to Connect, and about the Same Number Say they would Buy from a Chatbot

Nearly Half of U.S. B2B Businesses Offer their Full Product Line Online

Americans Spend 36% of their Shopping Budget Online

Only .25% of PPC Landing Pages Have a Video

B2C Companies that Leverage ‘Marketing Automation’ Have Seen Conversions as High as 50%

20% of Google Searches on Mobile are Voice

39% of People Will Stop Engaging With a Website if Images Won’t Load or Take Too Long to Load

64% of B2B Marketers Generate Leads via LinkedIn

Americans Spend 64% of their Shopping Budget In-Store

More eCommerce Strategy Stats

44% of People go Directly to Amazon to Start their Product Searches, Compared to 34% who use Search Engines like Google, Bing, and Yahoo to Search for Products

About 58% of B2C Ecommerce Stores are Offering Paypal as an Alternate Form of Payment

59% of Customers Completed a Purchase on a Different Device to the One where it was Started

More than Three-Quarters of Online Shoppers Would Like their Orders Shipped the Same Day

As of Q2 2018, 2.86 Percent of E-Commerce Website Visits Converted into Purchases

9% of Ecommerce Sites are Offering a Rewards Loyalty Program to Customers

E-commerce sales account for just 8% of total retail sales in the US and 14% in the UK

50% of Total eCommerce Revenue Comes from Mobile

20% of Google Searches on Mobile are Voice

Nearly Half of U.S. B2B Businesses Offer their Full Product Line Online