Are You Fully Engaged?

On Average 29% of B2B Customers are Fully Engaged

Source
Gallup

Year
2018

Statistic Info

In a typical merger and acquisition (M&A) setting, B2B senior leaders handle cost-cutting and account leaders are responsible for creating organic growth.

The best senior leaders seek organic growth by architecting the new organization from the ground up. They do this by conducting business appraisals, known as due diligence, from the perspective of the local account team.

Only 29% of B2B customers are fully engaged, and the M&A integration process often distracts B2B organizations from customers at a time when they should focus on customers the most.

More 2018 Stats

50% of Total eCommerce Revenue Comes from Mobile

Most Midsize to Large Organizations Average Less than 5,000 Marketing Qualified Leads (MQLs) Per Month

Given 15 Minutes to Consume Content, Two-Thirds of People Would Rather Read Something Beautifully Designed Than Something Plain

Users Who Click On Product Recommendations Lead to a Conversion Rate that is 5.5 Times Higher Than Nonclicking Users

$1 in Every $3 of Monthly Discretionary Income is Spent Online

37% of Shoppers Use Social Media to Influence Their Purchases

A ReadyCloud Report Finds that 45% of Retail Internet Minutes were Spent Using a Desktop

Calls to Businesses are Worth 3X More Than Clicks to Websites

48% of Users Say That if They Arrive on a Business Site That Isn’t Working Well on Mobile, They Take it as an Indication of the Business Simply Not Caring

Americans Spend 36% of their Shopping Budget Online

More Customer Engagement Stats

Almost Half of Consumers List Live Chat as their Preferred Way to Connect, and about the Same Number Say they would Buy from a Chatbot

59% of Customers Completed a Purchase on a Different Device to the One where it was Started

More than Three-Quarters of Online Shoppers Would Like their Orders Shipped the Same Day

8% of Online Shoppers Engage in a Live Chat Conversation before Placing an Order

30% of Online Shoppers are Millennials are are Between 18 and 34 Years Old

26% of Shoppers are Likely to Share a Product on Social Media after Purchase

38% of People will Leave a Website if they find the Layout Unattractive

44% of People go Directly to Amazon to Start their Product Searches, Compared to 34% who use Search Engines like Google, Bing, and Yahoo to Search for Products

33% of US Females Aged 18-34 Say They Would “Ideally Buy Everything Online”

77% of Adults Own a Smart Phone