Are You Fully Engaged?
On Average 29% of B2B Customers are Fully Engaged
Statistic Info
In a typical merger and acquisition (M&A) setting, B2B senior leaders handle cost-cutting and account leaders are responsible for creating organic growth.
The best senior leaders seek organic growth by architecting the new organization from the ground up. They do this by conducting business appraisals, known as due diligence, from the perspective of the local account team.
Only 29% of B2B customers are fully engaged, and the M&A integration process often distracts B2B organizations from customers at a time when they should focus on customers the most.
More 2018 Stats
48% of all Ecommerce Transactions Are From Repeat Customers
79% of Marketers Already Using Interactive Content Plan to Increase Their Use in the Next 12 Months
$6.8 Billion Dollars Are Lost Annually as a Result of Slow-Loading Website
39% of People Will Stop Engaging With a Website if Images Won’t Load or Take Too Long to Load
64% of B2B Buyers Said They Prefer Podcasts at the Top of the Funnel
32% of Online Shoppers Own at Least One Connected Home Device
96% of Americans Have Made an Online Purchase in their Life
4 in 10 Purchases are Made Using Only an Online Channel for Searching and Buying
More Customer Engagement Stats
38% of People will Leave a Website if they find the Layout Unattractive
Americans Spend 36% of their Shopping Budget Online
77% of Adults Own a Smart Phone
8% of Online Shoppers Engage in a Live Chat Conversation before Placing an Order
More than Three-Quarters of Online Shoppers Would Like their Orders Shipped the Same Day
Customer Service Interactions over Twitter Have Increased 250% in the Last Two Years
33% of US Females Aged 18-34 Say They Would “Ideally Buy Everything Online”
59% of Customers Completed a Purchase on a Different Device to the One where it was Started