Are You Fully Engaged?

On Average 29% of B2B Customers are Fully Engaged

Source
Gallup

Year
2018

Statistic Info

In a typical merger and acquisition (M&A) setting, B2B senior leaders handle cost-cutting and account leaders are responsible for creating organic growth.

The best senior leaders seek organic growth by architecting the new organization from the ground up. They do this by conducting business appraisals, known as due diligence, from the perspective of the local account team.

Only 29% of B2B customers are fully engaged, and the M&A integration process often distracts B2B organizations from customers at a time when they should focus on customers the most.

More 2018 Stats

As of Q2 2018, 2.86 Percent of E-Commerce Website Visits Converted into Purchases

88% of Online Shoppers Will Use Webrooming to Find the Best Price

Anchor Text CTAs (Clickable Text in a Hyperlink) Increase Conversion Rates by a Whooping 121%

Almost 60% of People Who Own a Virtual Assistant Have Used it to Make a Purchase through Voice Command

48% B2B Buyers Said Webinars Were Valuable to Them in the Mid-Stage of their Buying Journey

55% of Online Shoppers Tell Friends and Family When Dissatisfied with a Product or Company

A ReadyCloud Report Finds that 44% of Retail Internet Minutes were Spent Using a Smartphone Device

68% of Consumers Said They’d Rather Learn About a Company’s Products Via Short Videos and Demonstrations

Emails with a Single Call-to-Action Increased Clicks 371%

Responsive Design Integrates Social Media

More Customer Engagement Stats

44% of People go Directly to Amazon to Start their Product Searches, Compared to 34% who use Search Engines like Google, Bing, and Yahoo to Search for Products

38% of People will Leave a Website if they find the Layout Unattractive

26% of Shoppers are Likely to Share a Product on Social Media after Purchase

30% of Online Shoppers are Millennials are are Between 18 and 34 Years Old

Customer Service Interactions over Twitter Have Increased 250% in the Last Two Years

33% of US Females Aged 18-34 Say They Would “Ideally Buy Everything Online”

More than Three-Quarters of Online Shoppers Would Like their Orders Shipped the Same Day

8% of Online Shoppers Engage in a Live Chat Conversation before Placing an Order

Americans Spend 36% of their Shopping Budget Online

59% of Customers Completed a Purchase on a Different Device to the One where it was Started