Leave a comment Customer Service Interactions over Twitter Have Increased 250% in the Last Two Years Read Full Article
Leave a comment 30% of Online Shoppers are Millennials are are Between 18 and 34 Years Old Read Full Article
Leave a comment More than Three-Quarters of Online Shoppers Would Like their Orders Shipped the Same Day Read Full Article
Leave a comment Almost Half of Consumers List Live Chat as their Preferred Way to Connect, and about the Same Number Say they would Buy from a Chatbot Read Full Article
Leave a comment 33% of US Females Aged 18-34 Say They Would “Ideally Buy Everything Online” Read Full Article
Leave a comment 38% of People will Leave a Website if they find the Layout Unattractive Read Full Article
Leave a comment 59% of Customers Completed a Purchase on a Different Device to the One where it was Started Read Full Article
