How are digital and mobile wallets impacting web store payments, with almost half of payments being made using these methods?
The world of ecommerce has seen a massive shift towards digital and mobile payment methods in recent years. According to recent data, around 45% of web store payments are made with digital and mobile wallets. As more and more people turn to online...
How can companies build long-term relationships with their customers?
As businesses strive to find effective ways to engage customers, a recent study found that surprise gifts and offers can be highly effective. In fact, 61% of customers believe that surprise gifts and offers are the best way to engage ...
How can businesses leverage this preference to enhance their customer experience and satisfaction?
In today’s digital age, customer engagement has become more critical than ever before. Engaging customers through multiple channels has become the norm for businesses to provide the best possible experience to their customers. A study by ...
How do companies benefit from successful B2B customer engagement?
In today’s fiercely competitive business landscape, B2B companies are under more pressure than ever before to retain their customers. Customer attrition, or the rate at which customers stop doing business with a company, can significantly ...
What will happen to companies who continue to neglect customer feedback?
According to a recent survey, nearly 40% of companies fail to regularly ask their customers for feedback on their interactions. This is a worrying statistic, as customer feedback is essential for businesses to improve and grow. Customers provide ...
Why companies struggle to quickly follow up with leads?
In today’s fast-paced world, businesses must work quickly to respond to potential customers. Yet, despite advances in technology, many companies still struggle to follow up with leads in a timely manner. According to a recent survey, 41% of ...
How are salespeople leveraging social selling tools to close more deals?
In the world of sales, the landscape is constantly evolving. With the rise of technology, social selling has become an increasingly popular strategy for salespeople to connect with prospects and close deals. In fact, a recent study found that 71% ...
How can businesses adapt their sales strategies to meet the changing needs of B2B purchasers in the digital age?
As the world becomes increasingly digital, the B2B sales landscape is also rapidly evolving. According to a recent survey, 77% of B2B purchasers reported that they would not even speak to a salesperson until they had done their own research. This ...
What are the common reasons why sales reps fail to meet their quotas?
As a salesperson, meeting and exceeding your quota is one of the most important metrics to measure success. However, studies have shown that only 60% of sales reps meet their quota. This can be a frustrating reality for many sales teams, but ...
How can businesses effectively use cold calling to reach new customers and increase their sales?
As a journalist covering the world of sales, it’s important to understand the tactics and strategies that lead to success in this industry. One surprising statistic that often catches people off guard is the fact that 69% of buyers have ...