How are digital and mobile wallets impacting web store payments, with almost half of payments being made using these methods?

Around 45% of web store payments are made with digital and mobile wallets


Customer Engagement


The world of ecommerce has seen a massive shift towards digital and mobile payment methods in recent years. According to recent data, around 45% of web store payments are made with digital and mobile wallets. As more and more people turn to online shopping, this trend is only expected to grow.

One reason for the popularity of digital and mobile wallets is the convenience they offer. Rather than having to enter credit card information every time they make a purchase, customers can simply link their wallets to their accounts and make payments with just a few clicks. This can save time and hassle for both customers and merchants.

Another factor driving the growth of digital and mobile wallets is the increasing use of smartphones for shopping. As more people rely on their phones for everything from socializing to banking, it makes sense that they would also turn to their phones for online shopping. Mobile wallets make it easy for shoppers to make purchases from anywhere, at any time.

Of course, there are also concerns around security when it comes to digital and mobile payments. While these payment methods can be convenient, they also come with their own unique risks. Merchants and customers alike must be vigilant to protect against fraud and other types of cybercrime.

Despite these concerns, it seems clear that digital and mobile wallets are here to stay in the world of ecommerce. As more people turn to online shopping and mobile devices for their daily needs, these payment methods offer a convenient and streamlined way to make purchases. For merchants, offering a variety of payment options including digital and mobile wallets is becoming increasingly important in order to meet the needs of their customers.

If you’re a business owner looking to stay ahead of the curve in ecommerce, it’s important to keep up with the latest trends and technologies in payment methods. Platforms like can help you stay up-to-date and offer the best possible payment options for your customers. So why wait? Book a demo today and see how can help you grow your ecommerce business.

More 2021 Stats

59% of sales reps said that adding custom-recorded video to their sales process increased their productivity.

77% of sales professionals say their organization is planning to invest more in sales intelligence tools

74% of CSOs report they have recently or are currently updating their seller skills profile for virtual selling, and 61% of CSOs are already investing in new technology to enable virtual selling.

Research from Bain and Company shows that 92% of B2B buyers prefer virtual sales interactions.

38% of sales leaders say their customers want to buy through e-commerce stores

71% of buyers want to hear from sellers early in the buying process

According to a study by Salesforce, the total close rate for B2B deals increased by 10% in 2021 compared to the year before. This is due to an increase in remote selling and sales teams investing more time on proactive outreach.

According to a research conducted by Salesforce, 61% of sellers say it’s harder to sell virtually.

According to a Gartner survey, CSOs expect 60% of the sales force will remain operating virtual.

In 2021, digital lead generation advertising spending in the United States was estimated at 4.6 billion U.S. dollars.

More Customer Engagement Stats

77% of B2B Buyers Do Their Own Research Before Speaking to Sales

69% of buyers have accepted cold calls from new providers

Only 60% of sales reps meet quota

Omni-Channel Engagement Preferred by Almost 78% of Customers

More than Three-Quarters of Online Shoppers Would Like their Orders Shipped the Same Day

26% of Shoppers are Likely to Share a Product on Social Media after Purchase

61% of customers believe that surprise gifts and offers are the best way to engage customers

39% of companies don’t regularly ask customers for feedback about their interactions

30% of Online Shoppers are Millennials are are Between 18 and 34 Years Old

B2B Companies Achieve 63% Lower Customer Attrition and 55% Higher Share of Wallet in B2B Engagement

Ready to reinvent your sales process and tools?

One quick call and we'll share our approach - no pressure.

Schedule your demo