Does digital proposal sofware increase customers satisfaction?

A survey conducted by DocuSign found that 75% of companies experienced an increase in customer satisfaction when they implemented digital proposal software.

Did customers really benefit from digital proposal software?

DocuSign conducted a survey of 1000 companies to discover the impact of using digital proposal software on customer satisfaction. The survey found that 75%of these companies experienced an increase in customer satisfaction after they implemented digital proposal software.

The survey also revealed that the businesses saw a 20% decrease in the time spent creating and managing proposals within 30 days of launching digital proposal software. Furthermore, nearly 70% of customers preferred to receive promotional offers digitally through email rather than through traditional mail.

Digital proposal software may have an immediate, positive impact on customer satisfaction. However, it is important to analyze how this benefit was achieved and what experiences businesses have had implementing the technology. This article explores the benefits of digital proposals and examines some common challenges faced by companies when making the transition from paper-based proposals.By transitioning to digital proposal software, businesses can significantly reduce the amount of paper and resources used in their processes. This increases efficiency, reduces waste, and helps the environment. In addition, digital solutions allow for far more flexibility than paper-based systems since data can be collected quickly and easily updated when necessary.

More 2021 Stats

According to a study by Salesforce, the total close rate for B2B deals increased by 10% in 2021 compared to the year before. This is due to an increase in remote selling and sales teams investing more time on proactive outreach.

41.2% of sales reps say that their phone is the most effective tool for performing their jobs

82% of B2B decision-makers think sales reps are unprepared

71% of buyers want to hear from sellers early in the buying process

41% of sales leaders report that their customers desire more digital communication

74% of CSOs report they have recently or are currently updating their seller skills profile for virtual selling, and 61% of CSOs are already investing in new technology to enable virtual selling.

Over 66% of sales pros report their team will stay remote or work in the office part-time in the future.

Research from Bain and Company shows that 92% of B2B buyers prefer virtual sales interactions.

In fact, 77% of sales leaders say their company’s digital transformation has accelerated since 2019.

Only 32% of sales pros report that a virtual sales process requires more meetings to close deals.

More Online Proposals Stats

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