The way people purchase online is changing. Consumers can turn ...
Do You Use a Digital Wallet?
While it’s possible to get by with one safe and easy online payment method, many customers are starting to have the expectation of using their favorite payment methods on sites across the web.
With the growing popularity of services like ...
Would You Shop Online without Your Cell Phone?
The way people purchase online is changing. Consumers can turn ...
Do You Sign Up For Rewards Online?
Ecommerce loyalty programs — also known as, rewards programs — increase retention, purchase frequency, lifetime customer value, and referrals.
The best offer a combination of free gifts, exclusive discounts, early ...
How Much Do You Order Online?
The Average Order Value of B2C Online Order is $52
...How Many Customers Research Online Before Buying?
GE Capital Retail Bank’s second annual Major Purchase Shopper Study has found that a growing number of consumers extensively research and compare prices and financing offers before making major purchases.
According to the study, 81% of ...
Do You Like To Return Things
Online product returns are not the nightmare that they’ve been painted out to be for e-retailers. No longer should they be viewed as a costly addition to the bottom line or a logistical maelstrom. In fact, they should be viewed as quite the ...
Do You Hate Unexpected Shipping Costs?
Declaring the shipping cost upfront andoffering a guest checkout option reduces cart abandonments, as these are the two main reasons why shoppers abandon an online purchase.
“Abandoned carts represent significant lost revenue for ...
Do You Like To Chat Online?
There is, year over year, a steady percentage of regular shoppers who prefer live chat as their communication method with Internet retailers. At 17% in 2013, this sample looks much as it did when we rst discovered them. They are more likely to be ...
Do You Like To Share?
A new study offers insights for retailers as to why consumers click, follow and buy from retail brands online and in brick-and-mortar stores, including from email, social media and display ad marketing campaigns. Use these actionable insights to ...
Do You Shop On Cyber Monday?
Despite lower open rates than Black Friday emails, Cyber Monday emails resulted in higher conversions in 2016, indicating an evolution in consumer holiday shopping habits.