What will happen to companies who continue to neglect customer feedback?
According to a recent survey, nearly 40% of companies fail to regularly ask their customers for feedback on their interactions. This is a worrying statistic, as customer feedback is essential for businesses to improve and grow. Customers provide ...
What is the key to increasing job satisfaction for salespeople? Is it simply a matter of spending more time on sales-related activities?
Salespeople are often known for their long hours and high-pressure work environment. But does spending more time on sales-related activities lead to higher job satisfaction? According to a study by Sales Insights Lab, the answer is yes.
...Is it necessary for salespeople to shift their focus away from product features?
Salespeople have long been taught to focus on the features and benefits of their product or service, but new research shows that top performers are doing something different. According to a study conducted by Sales Insights Lab, during ...
What's the secret to engaging with prospects during sales calls?
According to recent research, top-performing sales representatives are receiving far more questions from prospects during the discovery and presentation stages than their average-performing peers. In fact, the study found that top performers are ...
What is the significance of top performers making more conversation switches on calls and presentations?
According to recent research, top sales performers are proving that sometimes slow and steady wins the race. While some might assume that successful sales calls are all about speed, the data shows that taking a more measured approach can actually ...
What is the significance of top performers making more conversation switches on calls and presentations?
According to a recent study, top-performing sales representatives tend to make more conversation switches during their calls and presentations than their average-performing counterparts. The study found that top performers make 54% more ...
How top performers close more deals?
In the world of sales, top performers always seem to have an edge over their average counterparts. They seem to close more deals, build stronger relationships with clients, and ultimately drive more revenue for their organizations. One of the ...
Why is it important for companies to respond quickly to a prospect’s form submission?
Slow response times to prospect inquiries can be a costly mistake for businesses. According to research, only 7 percent of companies respond within five minutes of a prospect’s form submission. Meanwhile, 50 percent of companies don’t even ...
How does the use of social media impact the sales performance of salespeople compared to their peers?
According to recent studies, sales professionals who incorporate social media into their sales strategy are seeing significant gains in their sales performance. In fact, 78% of salespeople who make use of social media outsell their peers.
...What are some common reasons why B2B purchases are difficult or complex for buyers?
According to recent research, B2B buying can be a challenging process, with 77 percent of buyers stating that their latest purchase was either “difficult” or “very complex.”
This statistic highlights the need for ...