Why is it important for companies to respond quickly to a prospect’s form submission?
7% of companies respond within five minutes of a prospect’s form submission while 50% don’t even respond until five business days later
Slow response times to prospect inquiries can be a costly mistake for businesses. According to research, only 7 percent of companies respond within five minutes of a prospect’s form submission. Meanwhile, 50 percent of companies don’t even respond until five business days later.
This means that businesses that take too long to respond to prospect inquiries risk losing potential customers to competitors who are more responsive. In today’s fast-paced digital age, customers expect quick and efficient service, and businesses that can’t keep up may suffer.
However, businesses that can respond quickly to prospect inquiries have a better chance of closing deals. In fact, research has shown that companies that respond to leads within an hour are 7 times more likely to qualify the lead than those who respond after an hour.
One way for businesses to improve their response time is by automating their lead generation and follow-up processes. This can involve using lead generation software that automatically sends follow-up emails or text messages to prospects. Another way is by using chatbots that can engage with prospects in real-time and provide immediate assistance.
By implementing these strategies, businesses can ensure that they are responding to prospect inquiries in a timely and efficient manner, increasing their chances of closing deals and growing their customer base.
More 2017 Stats
There Will Be More Than 3.7 Billion Email Users by the End of 2017
Writing your subject line entirely in upper case significantly reduces response rates by 30%
66% of Marketers use Video in their Lead Nurturing Campaigns
Imagescape Saw a 160% Increase in Submissions When They Decreased Form Fields from 11 to a Mere Four
Referrals Have the Highest Conversion Rates of all Customer Acquisition Channels at 3.74%
More Remote B2B Sales Stats
50% of buyers say working remotely has made buying easier.
According to a research conducted by Salesforce, 61% of sellers say it’s harder to sell virtually.
77% of B2B decision-makers prefer video meetings over phone calls with vendors
48 hours after a virtual sales call, buyers only retain 10% of what you talked about.
28% of B2B organizations now have hybrid sales roles
B2B buyers are 57%-70% through buying research before contacting sales.
After COVID, 56% of sellers prefer working remote full time.
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