How Do You Transact?

33% of B2C ecommerce website are also conducting B2B transactions

Source
3dcart

Year
2019

Here is what we found about current B2B online sales channels:

  1. 41% of B2B retailers expect B2B online sales to grow more than 25% in 2018.
  2. Reputation matters significantly for B2B retailers at both the awareness and consideration stage.
  3. B2B retailers have been online longer than the industry gives them credit for: at least 2 years and for most, upward of 5 years.
  4. Payment options are a vital part of the B2B ecommerce sales process, with checks and POs still heavily used. Mobile wallets are on the rise.

More 2019 Stats

8% of Online Shoppers Engage in a Live Chat Conversation before Placing an Order

On Average, 52 Percent of Online Stores have Omnichannel Capabilities

The Average Order Value of B2C Online Order is $52

81% of Shoppers Research their Product Online before Purchasing

An Inconvenient Returns Policy Deters 80% of Shoppers

60% of deals in the pipeline are lost to “no decision” rather than to competitors.

The Average Conversion Rate of a Facebook Ad is 9.21%

65% of Consumers Look Up Price Comparisons on Mobile While in a Physical Store

Companies see a 55% Increase in Leads when Increasing their Number of Landing Pages from 10 to 15

Today, 97% of consumers go online to research products and services.

More Stats

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