How Do You Transact?

33% of B2C ecommerce website are also conducting B2B transactions

Source
3dcart

Topic
eCommerce Strategy

Year
2019

Here is what we found about current B2B online sales channels:

  1. 41% of B2B retailers expect B2B online sales to grow more than 25% in 2018.
  2. Reputation matters significantly for B2B retailers at both the awareness and consideration stage.
  3. B2B retailers have been online longer than the industry gives them credit for: at least 2 years and for most, upward of 5 years.
  4. Payment options are a vital part of the B2B ecommerce sales process, with checks and POs still heavily used. Mobile wallets are on the rise.

More 2019 Stats

8% of Online Shoppers Engage in a Live Chat Conversation before Placing an Order

There Are More Than 254 Million Active PayPal Accounts in The World

81% of Shoppers Research their Product Online before Purchasing

85 Percent of Consumers Conduct Online Research Before Making a Purchase Online

Mobile Traffic Represents 53% of all Ecommerce Traffic

Longer Mobile Page Load Times Drastically Increase Bounces

An Inconvenient Returns Policy Deters 80% of Shoppers

Average E-Commerce Conversion Rates Vary from 2.8% to 4.5%

44% of People go Directly to Amazon to Start their Product Searches, Compared to 34% who use Search Engines like Google, Bing, and Yahoo to Search for Products

But Removing the Navigation Menu can Increase Conversions by 100%

More eCommerce Strategy Stats

Nearly Half (48 percent) of Online Shoppers Simply Head Straight to a Large Ecommerce Marketplace

Abandoned Cart Emails Have an Average Open Rate of 45%

The Number One Reason People Shop Online is Because They Can Shop 24/7

81% of Consumers Trust the Advice of Family and Friends Over Businesses

PayPal Transactions have 70% Higher Checkout Conversion than Non-PayPal Transactions

According to Nielson, 50% of Redeemed Mobile Coupons are Captured Directly from a Retailer’s Site by the Consumer

An Inconvenient Returns Policy Deters 80% of Shoppers

Average Open Rate of Newsletter Campaigns from Ecommerce Stores to Customers is 18.45%

There Are More Than 254 Million Active PayPal Accounts in The World

44% of People go Directly to Amazon to Start their Product Searches, Compared to 34% who use Search Engines like Google, Bing, and Yahoo to Search for Products

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