How Do You Transact?
33% of B2C ecommerce website are also conducting B2B transactions
Here is what we found about current B2B online sales channels:
- 41% of B2B retailers expect B2B online sales to grow more than 25% in 2018.
- Reputation matters significantly for B2B retailers at both the awareness and consideration stage.
- B2B retailers have been online longer than the industry gives them credit for: at least 2 years and for most, upward of 5 years.
- Payment options are a vital part of the B2B ecommerce sales process, with checks and POs still heavily used. Mobile wallets are on the rise.
More 2019 Stats
Users who have a Negative Experience on a Mobile Website are 62 Percent Less Likely to Purchase from that Business in the Future
Only 10 percent of executive customers said sales calls provide enough value to warrant the time they spent on them.
PayPal Transactions have 70% Higher Checkout Conversion than Non-PayPal Transactions
Mobile Ecommerce is Expected to Account for 67.2 Percent of Digital Sales in 2019
Average Online Shopping Cart Abandonment Rate is 74%
9% of Ecommerce Sites are Offering a Rewards Loyalty Program to Customers
65% of Consumers Look Up Price Comparisons on Mobile While in a Physical Store
Today, 97% of consumers go online to research products and services.
65 Percent of Shoppers Look up Price Comparisons on their Mobile Device While in a Physical Store
22% of Online Retailers Still Don’t have a Mobile-Friendly Website
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