What proportion of deals are lost to "no decision" rather than competitors?
60 percent of deals in the pipeline are lost to “no decision” rather than to competitors.
Sales teams are under a lot of pressure to close deals and increase their conversion rates. To do this, they need to come up with strategies that will convince customers to invest in their products and services. However, it seems like even if sales teams have done everything right, they still can’t guarantee that customers will make a purchase. According to recent research, approximately 60 percent of deals get lost not to competitors but rather due to “no decision” from the customer.
Sales teams spend a lot of time and energy trying to convert prospects into actual buyers. They reach out, create personalized pitches and take into consideration customer preferences when engaging with them—all for nothing. Not only does this make their efforts useless, but it can also be quite disheartening for salespeople who have worked so hard on building relationships with prospects only for them not to go through with a purchase.
So what can businesses do to ensure that this doesn’t happen? The key is being creative with how they approach potential customers while also making sure they aren’t overselling themselves or their product. Companies must also focus on creating meaningful connections by showing that they understand the needs and values of each individual customer. Additionally, businesses must be aware of the fact that sometimes other forms of communication such as emails or text messages are preferred over calling when reaching out.
In conclusion, while sales calls can be effective at reaching out and helping close deals, it’s important for companies to realize that sometimes no matter how hard they try a decision just won’t be made. To avoid this problem occurring too often, businesses should come up with compelling strategies that take customer preferences into account before reaching out as well as focus on creating meaningful connections with their prospects. By doing so, companies will have better chances at closing deals and getting positive results from their efforts.
More 2019 Stats
Pages that Rank First on Google Search Results on Desktop have a 34.36% Click-Through Rate
The Average Number of Form Fields on Landing Page Conversion Forms is 11
Only 15 percent of sales calls add enough value, according to executives surveyed.
On Average, 52 Percent of Online Stores have Omnichannel Capabilities
26% of Shoppers are Likely to Share a Product on Social Media after Purchase
44% of Companies use A/B or Split Testing Software
The Average Order Value of B2C Online Order is $52
Ready to reinvent your sales process and tools?
One quick call and we'll share our approach - no pressure.
Schedule your demo