Do Your Trust Your Family Over Businesses?

81% of Consumers Trust the Advice of Family and Friends Over Businesses

Source
HubSpot

Year
2019

Online shopping has made it easy for consumers to show a specific product to their friends or family to get a second opinion before making a purchase.

This can be shared through a link on SMS, email, social media, etc.

If friends and family recommend one product over the other, we are more likely to choose the recommended one, regardless of price and quality.

To help encourage visitors to buy, include different sharing options that will help potential customers get a thumbs up from their friends.

Takeaway: Make it easy for consumers to share products from your site with friends and family through different channels. Make sure to include a direct link to the product along with an image of the product.

More 2019 Stats

Using Video on Landing Pages can Increase Conversion by 80%

24% of salespeople reported that they majored in business in college

Apple Pay Orders have a 1.8% Transaction Share on B2C Websites Accepting Apple Pay at Checkout

65% of Consumers Look Up Price Comparisons on Mobile While in a Physical Store

80% of Respondents Said They Had Stopped Doing Business with a Company Because of a Poor Customer Experience

Generation X Shop More Online Than Baby Boomers and Millennials

PayPal Transactions have 70% Higher Checkout Conversion than Non-PayPal Transactions

Online Stores are Offering an Average of 3 Payment Methods at Checkout Including Digital Wallets

Only 15 percent of sales calls add enough value, according to executives surveyed.

People are Searching Google for the Phrase “Conversion Rate Optimization” More than Ever Before

More Stats

Ready to reinvent your sales process and tools?

One quick call and we'll share our approach - no pressure.

Schedule your demo