Have You Used Webrooming?
88% of Online Shoppers Will Use Webrooming to Find the Best Price
We fielded a study to uncover shopping behaviors of US consumers who shop both online and in-store to see if there really is a clear road to the register. Our study found that while showrooming–or researching in-store before buying online is still popular, webrooming–or researching online before buying in-store–is gaining in popularity.
Consumers are everywhere and that’s exactly what they expect of their retailers. Based on original research by Interactions, this report gives retailers insight into the modern consumer purchasing cycle, as well as the moments during the decision-making process, in which retailers can have an effect on whether shoppers purchase through a virtual world or the real one.
More 2018 Stats
40% of Millennials Have Used Voice Search Before Making a Purchase Online, According to Studies
Add a Beard to Your Models to Increase in Cart Adds by 49%
80% of Consumers Had a Better Perception of Retailers That Offered Mobile Coupons
Gmail is the Most Popular Email Platform, Commanding 46.77% of the Marketshare
73% of Companies are Investing in Design to Differentiate Their Brands
Responsive Design Integrates Social Media
55% of Online Shoppers Tell Friends and Family When Dissatisfied with a Product or Company
More eCommerce Strategy Stats
Average E-Commerce Conversion Rates Vary from 2.8% to 4.5%
Americans Spend 36% of their Shopping Budget Online
There Will Be More Than 3.7 Billion Email Users by the End of 2017
Abandoned Cart Emails Sent within 20 Minutes Have an Average Conversion rate of 5.2%
33% of B2C Ecommerce Website are also Conducting B2B Transactions
28% Shoppers Abandon Carts because of Unexpected Shipping Costs
8% of Online Shoppers Engage in a Live Chat Conversation before Placing an Order
Gmail is the Most Popular Email Platform, Commanding 46.77% of the Marketshare
80% of Consumers Had a Better Perception of Retailers That Offered Mobile Coupons
Ready to reinvent your sales process and tools?
One quick call and we'll share our approach - no pressure.
Schedule your demo