Who Do You Tell if You Are Dissatisfied with a Company?
55% of Online Shoppers Tell Friends and Family When Dissatisfied with a Product or Company
Every retail organization struggles with how to remain profitable while striving to reach customers across channels amid ever-evolving technologies and rising expectations. With digital and brick-and-mortar experiences permanently blurred and no universal template for success to follow, many retailers are faced with the overwhelming task of developing seamless experiences across the board.
More 2018 Stats
U.S. Retail Ecommerce Sales are Expected to Surpass 735 Billion by 2023
Emails with a Single Call-to-Action Increased Clicks 371%
Mobile Shopping Hit $2 Billion on Cyber Monday
B2C Companies that Leverage ‘Marketing Automation’ Have Seen Conversions as High as 50%
74% of Online Shoppers Rate Product Selection as Important During the Online Search Process
30% of Online Shoppers are Millennials are are Between 18 and 34 Years Old
As of Q2 2018, 2.86 Percent of E-Commerce Website Visits Converted into Purchases
80% of Consumers Had a Better Perception of Retailers That Offered Mobile Coupons
More Stats
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