Who Do You Tell if You Are Dissatisfied with a Company?

55% of Online Shoppers Tell Friends and Family When Dissatisfied with a Product or Company

Source
UPS

Year
2018

Every retail organization struggles with how to remain profitable while striving to reach customers across channels amid ever-evolving technologies and rising expectations. With digital and brick-and-mortar experiences permanently blurred and no universal template for success to follow, many retailers are faced with the overwhelming task of developing seamless experiences across the board.

More 2018 Stats

You Have 10 Seconds to Leave An Impression and Tell Them What They’ll Get Out of Your Website and Company. After This Time (and Oftentimes Before), They’ll Leave

$6.8 Billion Dollars Are Lost Annually as a Result of Slow-Loading Website

8 out of 10 or 82% of Marketers Say Knowing How to Test Effectively is “Somewhat” or “Very Challenging”

47% of Website Visitors Check Out a Company’s Products/Services Page Before Looking at any Other Sections of the Site

53% of Content Marketers Use Interactive Content in Lead Generation Efforts

E-Commerce Sales Accounted for 11.9% of All Retail Sales Worldwide

69% of B2B Businesses Say They Expect to Stop Printing Catalogs Within Five Years

More than Three-Quarters of Online Shoppers Would Like their Orders Shipped the Same Day

30% of Demand Generation Professionals Say that Pipeline Influence is their Top Indicator

As of Q2 2018, 2.86 Percent of E-Commerce Website Visits Converted into Purchases

More Stats

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