How Much Do You Return?

72% of Shoppers Return 10% or Less of Purchases

Source
UPS

Year
2018

Retailers not ready to step up their game will fall behind. Flawless fundamentals—flexible delivery choices, more control and more convenience—are expected every step of the way. Retailers can also expect shoppers to notice and appreciate progress within today’s new logistics reality, including improved product searches, expanded retail content, optimized product selection, upgraded return experiences and more self-service options. Retailers who embrace the control and flexibility that customers covet will find growing levels of satisfaction from core tech-savvy audiences.

More 2018 Stats

Americans Spend 36% of their Shopping Budget Online

40% of Millennials Have Used Voice Search Before Making a Purchase Online, According to Studies

8 out of 10 or 82% of Marketers Say Knowing How to Test Effectively is “Somewhat” or “Very Challenging”

Online Stores That Have a Social Presence Have 32% More Sales on Average Than Online Stores that Don’t

96% of Americans Have Made an Online Purchase in their Life

39% of People Will Stop Engaging With a Website if Images Won’t Load or Take Too Long to Load

37% of Shoppers Use Social Media to Influence Their Purchases

Most Midsize to Large Organizations Average Less than 5,000 Marketing Qualified Leads (MQLs) Per Month

As of Q2 2018, 2.86 Percent of E-Commerce Website Visits Converted into Purchases

Lack of Resources (Staff, Funding, Time) is the Biggest Obstacle for 61% of Marketers Working on B2B Lead Generation

More Stats

Ready to reinvent your sales process and tools?

One quick call and we'll share our approach - no pressure.

Schedule your demo