How Much Do You Return?
72% of Shoppers Return 10% or Less of Purchases
Retailers not ready to step up their game will fall behind. Flawless fundamentals—flexible delivery choices, more control and more convenience—are expected every step of the way. Retailers can also expect shoppers to notice and appreciate progress within today’s new logistics reality, including improved product searches, expanded retail content, optimized product selection, upgraded return experiences and more self-service options. Retailers who embrace the control and flexibility that customers covet will find growing levels of satisfaction from core tech-savvy audiences.
More 2018 Stats
E-Commerce Sales Accounted for 11.9% of All Retail Sales Worldwide
23% of Users Will Abandon Their Shopping Cart if they Have to Create a New User Account
B2C Companies that Leverage ‘Marketing Automation’ Have Seen Conversions as High as 50%
50% of Total eCommerce Revenue Comes from Mobile
53% of Content Marketers Use Interactive Content in Lead Generation Efforts
96% of Marketers Say ‘Segmentation’ is the Most Powerful Method of Improving Conversion Rate
More eCommerce Strategy Stats
Abandoned Cart Emails Sent within 20 Minutes Have an Average Conversion rate of 5.2%
Average Open Rate of Newsletter Campaigns from Ecommerce Stores to Customers is 18.45%
Average E-Commerce Conversion Rates Vary from 2.8% to 4.5%
65% of Consumers Look Up Price Comparisons on Mobile While in a Physical Store
Online Stores are Offering an Average of 3 Payment Methods at Checkout Including Digital Wallets
Abandoned Cart Emails Have an Average Open Rate of 45%
Generation X Shop More Online Than Baby Boomers and Millennials
As of Q2 2018, 2.86 Percent of E-Commerce Website Visits Converted into Purchases
Nearly Half (48 percent) of Online Shoppers Simply Head Straight to a Large Ecommerce Marketplace
Ready to reinvent your sales process and tools?
One quick call and we'll share our approach - no pressure.
Schedule your demo