How Much Do You Return?

72% of Shoppers Return 10% or Less of Purchases

Source
UPS

Year
2018

Retailers not ready to step up their game will fall behind. Flawless fundamentals—flexible delivery choices, more control and more convenience—are expected every step of the way. Retailers can also expect shoppers to notice and appreciate progress within today’s new logistics reality, including improved product searches, expanded retail content, optimized product selection, upgraded return experiences and more self-service options. Retailers who embrace the control and flexibility that customers covet will find growing levels of satisfaction from core tech-savvy audiences.

More 2018 Stats

Most Midsize to Large Organizations Average Less than 5,000 Marketing Qualified Leads (MQLs) Per Month

88% of Online Shoppers Will Use Webrooming to Find the Best Price

39% of People Will Stop Engaging With a Website if Images Won’t Load or Take Too Long to Load

U.S. Retail Ecommerce Sales are Expected to Surpass 735 Billion by 2023

Personalized Call-To-Actions Convert 42% More Visitors into Leads than Generic CTAs

8 out of 10 or 82% of Marketers Say Knowing How to Test Effectively is “Somewhat” or “Very Challenging”

47% of Website Visitors Check Out a Company’s Products/Services Page Before Looking at any Other Sections of the Site

33% of US Females Aged 18-34 Say They Would “Ideally Buy Everything Online”

Only About 22 Percent of Businesses are Satisfied With Their Conversion Rates

Online Stores That Have a Social Presence Have 32% More Sales on Average Than Online Stores that Don’t

More Stats

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