How Much Do You Return?

72% of Shoppers Return 10% or Less of Purchases

Source
UPS

Year
2018

Retailers not ready to step up their game will fall behind. Flawless fundamentals—flexible delivery choices, more control and more convenience—are expected every step of the way. Retailers can also expect shoppers to notice and appreciate progress within today’s new logistics reality, including improved product searches, expanded retail content, optimized product selection, upgraded return experiences and more self-service options. Retailers who embrace the control and flexibility that customers covet will find growing levels of satisfaction from core tech-savvy audiences.

More 2018 Stats

79% of Marketers Already Using Interactive Content Plan to Increase Their Use in the Next 12 Months

Online Stores That Have a Social Presence Have 32% More Sales on Average Than Online Stores that Don’t

40% of Millennials Have Used Voice Search Before Making a Purchase Online, According to Studies

According to Nielson, 50% of Redeemed Mobile Coupons are Captured Directly from a Retailer’s Site by the Consumer

Mobile Shopping Hit $2 Billion on Cyber Monday

More than Three-Quarters of Online Shoppers Would Like their Orders Shipped the Same Day

88% of Online Shoppers Will Use Webrooming to Find the Best Price

Call-To-Actions That Are Surrounded By More Negative Space and Less Clutter Increases a Company’s Conversion Rate by 232%

When Landing Pages Don’t Ask for Age, the Conversion Rate is Higher

Micro-Influencers are Capable of Generating 22.2X Higher Conversion Rates than Other Types of Influencers

More Stats

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