How Much Do You Return?
72% of Shoppers Return 10% or Less of Purchases
Retailers not ready to step up their game will fall behind. Flawless fundamentals—flexible delivery choices, more control and more convenience—are expected every step of the way. Retailers can also expect shoppers to notice and appreciate progress within today’s new logistics reality, including improved product searches, expanded retail content, optimized product selection, upgraded return experiences and more self-service options. Retailers who embrace the control and flexibility that customers covet will find growing levels of satisfaction from core tech-savvy audiences.
More 2018 Stats
79% of Marketers Already Using Interactive Content Plan to Increase Their Use in the Next 12 Months
40% of Millennials Have Used Voice Search Before Making a Purchase Online, According to Studies
Mobile Shopping Hit $2 Billion on Cyber Monday
More than Three-Quarters of Online Shoppers Would Like their Orders Shipped the Same Day
88% of Online Shoppers Will Use Webrooming to Find the Best Price
When Landing Pages Don’t Ask for Age, the Conversion Rate is Higher
More Stats
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