Why Do You Shop Online?

The Number One Reason People Shop Online is Because They Can Shop 24/7



Statistic Info

Fifty-eight percent of consumers shop online due to online opening hours (or lack thereof).

The Internet never closes, making it easy for consumers to buy any product at any time.

Shopping has never been more convenient.

But even though your online store doesn’t close, your customer service department does.

To get ahead of potential issues with prospects who can’t get in touch with you during out of office hours, create separate contact campaigns for office hours and out of office hours.

That way, you can tell visitors when to expect a reply if your staff are offline.

Takeaway: Schedule campaigns in advance to activate and deactivate on schedule. When you let prospects know when they can expect an answer they’ll be more patient with you (and more likely to buy).

More eCommerce Strategy Stats

Longer Mobile Page Load Times Drastically Increase Bounces

The Average Order Value of B2C Online Order is $52

Abandoned Cart Emails Sent within 20 Minutes Have an Average Conversion rate of 5.2%

54% of Shoppers will Purchase Products Left in Shopping Carts if those Products are Subsequently Offered at a Lower Price

The Average Conversion Rate in AdWords Across all Industries is 2.7% on the Search Network and 0.89% on the Display Network

An Inconvenient Returns Policy Deters 80% of Shoppers

A ReadyCloud Report Finds that 44% of Retail Internet Minutes were Spent Using a Smartphone Device

32% of Online Shoppers Own at Least One Connected Home Device

Younger People Spend More Time Shopping Online than Older People

There Are More Than 254 Million Active PayPal Accounts in The World