Why Do You Shop Online?
The Number One Reason People Shop Online is Because They Can Shop 24/7
Fifty-eight percent of consumers shop online due to online opening hours (or lack thereof).
The Internet never closes, making it easy for consumers to buy any product at any time.
Shopping has never been more convenient.
But even though your online store doesn’t close, your customer service department does.
To get ahead of potential issues with prospects who can’t get in touch with you during out of office hours, create separate contact campaigns for office hours and out of office hours.
That way, you can tell visitors when to expect a reply if your staff are offline.
Takeaway: Schedule campaigns in advance to activate and deactivate on schedule. When you let prospects know when they can expect an answer they’ll be more patient with you (and more likely to buy).
More 2019 Stats
But Removing the Navigation Menu can Increase Conversions by 100%
Only 15 percent of sales calls add enough value, according to executives surveyed.
85 Percent of Consumers Conduct Online Research Before Making a Purchase Online
Mobile Ecommerce is Expected to Account for 67.2 Percent of Digital Sales in 2019
There Are More Than 254 Million Active PayPal Accounts in The World
33% of B2C Ecommerce Website are also Conducting B2B Transactions
71% of salespeople are using social selling tools
More Stats
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