Why Do You Shop Online?
The Number One Reason People Shop Online is Because They Can Shop 24/7
Statistic Info
Fifty-eight percent of consumers shop online due to online opening hours (or lack thereof).
The Internet never closes, making it easy for consumers to buy any product at any time.
Shopping has never been more convenient.
But even though your online store doesn’t close, your customer service department does.
To get ahead of potential issues with prospects who can’t get in touch with you during out of office hours, create separate contact campaigns for office hours and out of office hours.
That way, you can tell visitors when to expect a reply if your staff are offline.
Takeaway: Schedule campaigns in advance to activate and deactivate on schedule. When you let prospects know when they can expect an answer they’ll be more patient with you (and more likely to buy).
More 2019 Stats
Nearly Half (48 percent) of Online Shoppers Simply Head Straight to a Large Ecommerce Marketplace
38% of People will Leave a Website if they find the Layout Unattractive
An Inconvenient Returns Policy Deters 80% of Shoppers
The Average Number of Form Fields on Landing Page Conversion Forms is 11
60% of Online Shoppers Abandon Their Carts Because of Unexpected Extra Costs
About 58% of B2C Ecommerce Stores are Offering Paypal as an Alternate Form of Payment
There Are More Than 254 Million Active PayPal Accounts in The World
Apple Pay Orders have a 1.8% Transaction Share on B2C Websites Accepting Apple Pay at Checkout
Landing Pages with Multiple Offers get 266% Fewer Leads than Single Offer Pages
More eCommerce Strategy Stats
More than Three-Quarters of Online Shoppers Would Like their Orders Shipped the Same Day
Exit-Intent Campaigns Convert Between 2-4% of Abandoning Visitors
30% of Consumers Say The Would Rather Buy from a Website They’ve Bought from Previously
Apple Pay Orders have a 1.8% Transaction Share on B2C Websites Accepting Apple Pay at Checkout
88% of Online Shoppers Will Use Webrooming to Find the Best Price
81% of Shoppers Research their Product Online before Purchasing
Mobile Shopping Hit $2 Billion on Cyber Monday
85 Percent of Consumers Conduct Online Research Before Making a Purchase Online
A ReadyCloud Report Finds that 45% of Retail Internet Minutes were Spent Using a Desktop