Why Do You Shop Online?
The Number One Reason People Shop Online is Because They Can Shop 24/7
Statistic Info
Fifty-eight percent of consumers shop online due to online opening hours (or lack thereof).
The Internet never closes, making it easy for consumers to buy any product at any time.
Shopping has never been more convenient.
But even though your online store doesn’t close, your customer service department does.
To get ahead of potential issues with prospects who can’t get in touch with you during out of office hours, create separate contact campaigns for office hours and out of office hours.
That way, you can tell visitors when to expect a reply if your staff are offline.
Takeaway: Schedule campaigns in advance to activate and deactivate on schedule. When you let prospects know when they can expect an answer they’ll be more patient with you (and more likely to buy).
More 2019 Stats
23% Shoppers Added More Items to their Order at Checkout to Qualify for Free Shipping
About 58% of B2C Ecommerce Stores are Offering Paypal as an Alternate Form of Payment
An Inconvenient Returns Policy Deters 80% of Shoppers
65 Percent of Shoppers Look up Price Comparisons on their Mobile Device While in a Physical Store
60% of the Overall Website Traffic is Reported from Mobile Devices
Average Open Rate of Newsletter Campaigns from Ecommerce Stores to Customers is 18.45%
9% of Ecommerce Sites are Offering a Rewards Loyalty Program to Customers
59% of 16-36 year-olds Head to Amazon Before Any Other E-Commerce Website
38% of People will Leave a Website if they find the Layout Unattractive
30 Percent of Online Consumers Have Posted Product Feedback Online
More eCommerce Strategy Stats
Longer Mobile Page Load Times Drastically Increase Bounces
The Average Order Value of B2C Online Order is $52
Abandoned Cart Emails Sent within 20 Minutes Have an Average Conversion rate of 5.2%
An Inconvenient Returns Policy Deters 80% of Shoppers
A ReadyCloud Report Finds that 44% of Retail Internet Minutes were Spent Using a Smartphone Device
32% of Online Shoppers Own at Least One Connected Home Device
Younger People Spend More Time Shopping Online than Older People
There Are More Than 254 Million Active PayPal Accounts in The World