If you have a Negative Experience, Will You Purchase From That Company Again?

Users who have a Negative Experience on a Mobile Website are 62 Percent Less Likely to Purchase from that Business in the Future

Source
Oberlo

Year
2019

This ecommerce statistic hammers home how important mobile commerce is.

The Key Takeaway: For the sake of customer retention, it’s vital you provide a fantastic mobile shopping experience.

More 2019 Stats

17% of salespeople did not attend college

Average Open Rate of Newsletter Campaigns from Ecommerce Stores to Customers is 18.45%

The Average Conversion Rate of a Facebook Ad is 9.21%

Companies see a 55% Increase in Leads when Increasing their Number of Landing Pages from 10 to 15

22% of Online Retailers Still Don’t have a Mobile-Friendly Website

Today, 97% of consumers go online to research products and services.

81% of people prefer to open emails on their smartphones

An Inconvenient Returns Policy Deters 80% of Shoppers

Cyber Monday Emails Generated 53 Percent Higher Conversion Rate than Black Friday Emails

28% Shoppers Abandon Carts because of Unexpected Shipping Costs

More Stats

Ready to reinvent your sales process and tools?

One quick call and we'll share our approach - no pressure.

Schedule your demo