If you have a Negative Experience, Will You Purchase From That Company Again?

Users who have a Negative Experience on a Mobile Website are 62 Percent Less Likely to Purchase from that Business in the Future



This ecommerce statistic hammers home how important mobile commerce is.

The Key Takeaway: For the sake of customer retention, it’s vital you provide a fantastic mobile shopping experience.

More 2019 Stats

81% of Consumers Trust the Advice of Family and Friends Over Businesses

81% of people prefer to open emails on their smartphones

44% of People go Directly to Amazon to Start their Product Searches, Compared to 34% who use Search Engines like Google, Bing, and Yahoo to Search for Products

The Number One Reason People Shop Online is Because They Can Shop 24/7

38% of People will Leave a Website if they find the Layout Unattractive

People are Searching Google for the Phrase “Conversion Rate Optimization” More than Ever Before

The Average Number of Form Fields on Landing Page Conversion Forms is 11

Personalizing email subject lines leads to a 22% increase in open rate

Abandoned Cart Emails Have an Average Open Rate of 45%

Generation X Shop More Online Than Baby Boomers and Millennials

More Stats

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