If you have a Negative Experience, Will You Purchase From That Company Again?

Users who have a Negative Experience on a Mobile Website are 62 Percent Less Likely to Purchase from that Business in the Future



This ecommerce statistic hammers home how important mobile commerce is.

The Key Takeaway: For the sake of customer retention, it’s vital you provide a fantastic mobile shopping experience.

More 2019 Stats

26% of Shoppers are Likely to Share a Product on Social Media after Purchase

Businesses with over 40 Landing Pages Generated a Whopping 12 Times More Leads than those with 1-5 Landing Pages

On Average, 52 Percent of Online Stores have Omnichannel Capabilities

Mobile Traffic Represents 53% of all Ecommerce Traffic

Generation X Shop More Online Than Baby Boomers and Millennials

Cyber Monday Emails Generated 53 Percent Higher Conversion Rate than Black Friday Emails

22% of Online Retailers Still Don’t have a Mobile-Friendly Website

60% of Online Shoppers Abandon Their Carts Because of Unexpected Extra Costs

Average Open Rate of Newsletter Campaigns from Ecommerce Stores to Customers is 18.45%

43% of E-Commerce Traffic comes from Organic Google Search

More Stats

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