If you have a Negative Experience, Will You Purchase From That Company Again?

Users who have a Negative Experience on a Mobile Website are 62 Percent Less Likely to Purchase from that Business in the Future

Source
Oberlo

Year
2019

This ecommerce statistic hammers home how important mobile commerce is.

The Key Takeaway: For the sake of customer retention, it’s vital you provide a fantastic mobile shopping experience.

More 2019 Stats

26% of Shoppers are Likely to Share a Product on Social Media after Purchase

Businesses with over 40 Landing Pages Generated a Whopping 12 Times More Leads than those with 1-5 Landing Pages

On Average, 52 Percent of Online Stores have Omnichannel Capabilities

Mobile Traffic Represents 53% of all Ecommerce Traffic

Generation X Shop More Online Than Baby Boomers and Millennials

Cyber Monday Emails Generated 53 Percent Higher Conversion Rate than Black Friday Emails

22% of Online Retailers Still Don’t have a Mobile-Friendly Website

60% of Online Shoppers Abandon Their Carts Because of Unexpected Extra Costs

Average Open Rate of Newsletter Campaigns from Ecommerce Stores to Customers is 18.45%

43% of E-Commerce Traffic comes from Organic Google Search

More Stats

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