If you have a Negative Experience, Will You Purchase From That Company Again?

Users who have a Negative Experience on a Mobile Website are 62 Percent Less Likely to Purchase from that Business in the Future

Source
Oberlo

Topic
eCommerce Strategy

Year
2019

This ecommerce statistic hammers home how important mobile commerce is.

The Key Takeaway: For the sake of customer retention, it’s vital you provide a fantastic mobile shopping experience.

More 2019 Stats

Landing Pages with Multiple Offers get 266% Fewer Leads than Single Offer Pages

Conversion Rate Optimization (CRO) Tools Offer a 223% ROI on Average

44% of People go Directly to Amazon to Start their Product Searches, Compared to 34% who use Search Engines like Google, Bing, and Yahoo to Search for Products

The Average Conversion Rate of a Facebook Ad is 9.21%

Mobile Traffic Represents 53% of all Ecommerce Traffic

The Average Conversion Rate in AdWords Across all Industries is 2.7% on the Search Network and 0.89% on the Display Network

26% of Shoppers are Likely to Share a Product on Social Media after Purchase

81% of Shoppers Research their Product Online before Purchasing

The Number One Reason People Shop Online is Because They Can Shop 24/7

Only 15 percent of sales calls add enough value, according to executives surveyed.

More eCommerce Strategy Stats

50% of Total eCommerce Revenue Comes from Mobile

On Average, 52 Percent of Online Stores have Omnichannel Capabilities

Mobile Shopping Hit $2 Billion on Cyber Monday

Cyber Monday Emails Generated 53 Percent Higher Conversion Rate than Black Friday Emails

85 Percent of Consumers Conduct Online Research Before Making a Purchase Online

Longer Mobile Page Load Times Drastically Increase Bounces

69% of B2B Businesses Say They Expect to Stop Printing Catalogs Within Five Years

Generation X Shop More Online Than Baby Boomers and Millennials

44% of People go Directly to Amazon to Start their Product Searches, Compared to 34% who use Search Engines like Google, Bing, and Yahoo to Search for Products

33% of B2C Ecommerce Website are also Conducting B2B Transactions

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