If you have a Negative Experience, Will You Purchase From That Company Again?

Users who have a Negative Experience on a Mobile Website are 62 Percent Less Likely to Purchase from that Business in the Future

Source
Oberlo

Year
2019

This ecommerce statistic hammers home how important mobile commerce is.

The Key Takeaway: For the sake of customer retention, it’s vital you provide a fantastic mobile shopping experience.

More 2019 Stats

85 Percent of Consumers Conduct Online Research Before Making a Purchase Online

Men Spend 68% More Online Than Women

People are Searching Google for the Phrase “Conversion Rate Optimization” More Than Ever Before

Average Click-thru Rate of Newsletter Campaigns from Ecommerce Stores to Customers is 4.6%

33% of B2C Ecommerce Website are also Conducting B2B Transactions

17% of salespeople did not attend college

81% of people prefer to open emails on their smartphones

But Removing the Navigation Menu can Increase Conversions by 100%

43% of E-Commerce Traffic comes from Organic Google Search

65 Percent of Shoppers Look up Price Comparisons on their Mobile Device While in a Physical Store

More Stats

Ready to reinvent your sales process and tools?

One quick call and we'll share our approach - no pressure.

Schedule your demo