How has the rise of social media and messaging platforms impacted the effectiveness of email in customer acquisition?

Email is almost 40 times better at acquiring new customers than Facebook and Twitter

The Bevet Group

Sales Strategy


Email marketing is a powerful tool for businesses looking to acquire new customers. In fact, according to a study by McKinsey & Company, email is almost 40 times more effective than Facebook and Twitter combined when it comes to customer acquisition. With such impressive numbers, it’s no wonder that many companies are investing in email marketing campaigns to expand their customer base.

One reason for email’s effectiveness is its ability to reach customers where they are – their inboxes. Unlike social media platforms where content is constantly changing and users may only check their feeds intermittently, email allows businesses to directly and consistently communicate with their target audience. And with the right messaging and targeting, businesses can create personalized and compelling email campaigns that capture the attention of potential customers and drive them to take action.

Of course, not all email campaigns are created equal, and it’s important for businesses to invest in developing effective strategies for their email marketing efforts. This may involve building a targeted email list, crafting compelling subject lines and messaging, and utilizing automation and analytics to optimize campaigns over time.

Overall, while social media platforms like Facebook and Twitter certainly have their place in a comprehensive marketing strategy, businesses looking to acquire new customers shouldn’t overlook the power of email marketing. With nearly 40 times the customer acquisition effectiveness, email is a channel that simply can’t be ignored.

Interested in developing an effective email marketing strategy for your business? Schedule a demo with SalesLion to learn more about how our solutions can help you drive results.

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