How will the expected rise in online retail purchases impact the retail industry as a whole, and what steps can businesses take to adapt to this trend?

20.8% of retail purchases are expected to take place online in 2023


eCommerce Sales


As technology continues to advance and online shopping becomes more convenient, it’s no surprise that the trend of online retail purchases is on the rise. In fact, recent research suggests that by 2023, online retail purchases are expected to make up 20.8% of all retail purchases.

This significant shift in consumer behavior has major implications for retailers who may need to re-evaluate their strategies to stay competitive in the market. With the convenience and accessibility of online shopping, consumers are increasingly turning to e-commerce platforms to make purchases, whether it be for clothing, groceries, or electronics.

However, this doesn’t necessarily mean that brick-and-mortar stores are becoming obsolete. Many consumers still prefer the experience of physically seeing and touching products before making a purchase. It’s important for retailers to find a balance between providing a seamless online shopping experience and maintaining a strong physical presence.

For businesses that have not yet established an online presence, now may be the time to consider e-commerce as a way to expand their customer base and increase sales. It’s also crucial for businesses to optimize their websites and ensure a smooth user experience in order to maximize their chances of converting online shoppers.

The trend towards online retail purchases is expected to continue to grow in the coming years. Retailers who are able to adapt and provide a seamless online shopping experience will be well-positioned to thrive in this changing market.

More 2023 Stats

40% of Salespeople Struggle with this Critical Sales Process

Using a CRM to track sales is standard practice for 79% of sales reps

41% of companies struggle to quickly follow up with leads

77% of B2B Buyers Do Their Own Research Before Speaking to Sales

Outsourcing lead generation generates 43% better results than in-house lead generation

Email is almost 40 times better at acquiring new customers than Facebook and Twitter

Salespeople Unhappy Despite Meeting Targets

66% of sales reps say they’re drowning in tools

61% believe that salespeople are underappreciated

Nearly 13% of all the jobs in the U.S. are full time sales positions

More eCommerce Sales Stats

It’s Estimated that there will be 1.92 Billion Global Digital Buyers in 2019

54% of Shoppers will Purchase Products Left in Shopping Carts if those Products are Subsequently Offered at a Lower Price

80% of Consumers Had a Better Perception of Retailers That Offered Mobile Coupons

Younger People Spend More Time Shopping Online than Older People

There Will Be More Than 3.7 Billion Email Users by the End of 2017

69% of B2B Businesses Say They Expect to Stop Printing Catalogs Within Five Years

Abandoned Cart Emails Have an Average Open Rate of 45%

Once on a Company’s Homepage, 64% of Visitors Want to See The Company’s Contact Information

Average Online Shopping Cart Abandonment Rate is 74%

26% of Shoppers are Likely to Share a Product on Social Media after Purchase

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