How will the expected rise in online retail purchases impact the retail industry as a whole, and what steps can businesses take to adapt to this trend?

20.8% of retail purchases are expected to take place online in 2023


eCommerce Sales


As technology continues to advance and online shopping becomes more convenient, it’s no surprise that the trend of online retail purchases is on the rise. In fact, recent research suggests that by 2023, online retail purchases are expected to make up 20.8% of all retail purchases.

This significant shift in consumer behavior has major implications for retailers who may need to re-evaluate their strategies to stay competitive in the market. With the convenience and accessibility of online shopping, consumers are increasingly turning to e-commerce platforms to make purchases, whether it be for clothing, groceries, or electronics.

However, this doesn’t necessarily mean that brick-and-mortar stores are becoming obsolete. Many consumers still prefer the experience of physically seeing and touching products before making a purchase. It’s important for retailers to find a balance between providing a seamless online shopping experience and maintaining a strong physical presence.

For businesses that have not yet established an online presence, now may be the time to consider e-commerce as a way to expand their customer base and increase sales. It’s also crucial for businesses to optimize their websites and ensure a smooth user experience in order to maximize their chances of converting online shoppers.

The trend towards online retail purchases is expected to continue to grow in the coming years. Retailers who are able to adapt and provide a seamless online shopping experience will be well-positioned to thrive in this changing market.

More 2023 Stats

Outsourcing lead generation generates 43% better results than in-house lead generation

61% believe that salespeople are underappreciated

Using a CRM to track sales is standard practice for 79% of sales reps

36% of salespeople say that closing is the hardest part of their job

40% of Salespeople Struggle with this Critical Sales Process

78% of salespeople that make use of social media outsell their peers

Around 45% of web store payments are made with digital and mobile wallets

66% of sales reps say they’re drowning in tools

Email is almost 40 times better at acquiring new customers than Facebook and Twitter

97% of sales leaders and sales operations pros say AI gives reps more time to sell

More eCommerce Sales Stats

88% of Online Shoppers Will Use Webrooming to Find the Best Price

80% of Respondents Said They Had Stopped Doing Business with a Company Because of a Poor Customer Experience

40% of US Males Aged 18-34 Say They Would “Ideally Buy Everything Online”

96% of Americans Have Made an Online Purchase in their Life

Average Online Shopping Cart Abandonment Rate is 74%

In 2019, Ecommerce Sales are Expected to Account for 13.7 Percent of Retail Sales Worldwide

The Number One Reason People Shop Online is Because They Can Shop 24/7

According to Nielson, 50% of Redeemed Mobile Coupons are Captured Directly from a Retailer’s Site by the Consumer

Americans Spend 36% of their Shopping Budget Online

Younger People Spend More Time Shopping Online than Older People

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