How important do salespeople consider sales technology to be in closing deals?
76% of salespeople consider sales technology critical to closing deals
Sales technology is becoming an increasingly important aspect of the sales process, with 76% of salespeople citing it as “critical” or “extremely critical” to closing deals. The use of technology has revolutionized the way salespeople approach their work, enabling them to work more efficiently and effectively than ever before.
From customer relationship management (CRM) tools to sales engagement platforms, there are countless sales technologies available to sales professionals. These technologies can help automate routine tasks, streamline workflows, and provide valuable insights into customer behavior.
But the benefits of sales technology go beyond just efficiency gains. Salespeople are also able to better understand their customers and tailor their approach to meet their specific needs. By using technology to gather data and insights, salespeople can gain a deeper understanding of their customers’ pain points and develop more personalized solutions to address them.
However, it’s important to note that the use of sales technology is not a silver bullet. Sales technology should be used in conjunction with a strong sales strategy and a focus on building strong customer relationships. While technology can certainly help salespeople close more deals, it’s still up to the salesperson to build trust and credibility with their customers.
As technology continues to advance, it’s clear that salespeople who embrace these tools will have a competitive advantage in the marketplace. The ability to work more efficiently, gain valuable insights into customer behavior, and develop personalized solutions will be critical to success in the ever-evolving world of sales.
More 2020 Stats
B2B Companies Achieve 63% Lower Customer Attrition and 55% Higher Share of Wallet in B2B Engagement
71% of salespeople said they were conducting more than half their sales virtually.
77% of B2B decision-makers prefer video meetings over phone calls with vendors
61% of customers believe that surprise gifts and offers are the best way to engage customers
77% of Sales Professionals Now Conducting More Video Meetings
77% of B2B buyers reported that their latest purchase was either “Difficult” or “Very Complex”
Why 40% of Sales Professionals Didn’t Achieve Their Revenue Goals in 2020
39% of companies don’t regularly ask customers for feedback about their interactions
Omni-Channel Engagement Preferred by Almost 78% of Customers
More Remote B2B Sales Stats
B2B customers use 10 different channels during their decision-making process
Research from Bain and Company shows that 92% of B2B buyers prefer virtual sales interactions.
71% of buyers want to hear from sellers early in the buying process
48 hours after a virtual sales call, buyers only retain 10% of what you talked about.
91% of customers say they’d give referrals. Only 11% of salespeople ask for referrals
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