Can your sales team keep up with the digital selling trend?

77% of Sales Professionals Now Conducting More Video Meetings

Source
Finances Online

Topic
Sales Trends

Year
2020

In the era of the pandemic, sales professionals have been forced to embrace new ways of selling. The trend of digital selling has taken off, and now, according to recent statistics, 77% of sales professionals are conducting more video meetings than ever before. This shift towards digital selling has proven to be an effective way of reaching out to customers and prospects, as face-to-face meetings have become less frequent due to social distancing measures.

With the increase in remote work, video conferencing tools such as Zoom, Microsoft Teams, and Google Meet have become essential for sales professionals to connect with clients and prospects. Video meetings have become a preferred communication channel as they allow for a more personalized and engaging interaction, which can lead to building better relationships with clients.

The trend towards digital selling is not only beneficial for sales professionals but also for customers. Buyers can now conduct research on products and services from the comfort of their own homes, and can easily communicate with sales representatives through video meetings. This convenience has led to an increase in customer satisfaction and has resulted in better sales outcomes.

As digital selling becomes more prevalent, sales professionals must adapt and hone their virtual communication skills to keep up with the changing landscape. It’s important to take advantage of technology to create a seamless and efficient sales process. By embracing digital selling techniques such as video meetings, sales professionals can increase their productivity and effectiveness, ultimately driving more revenue for their organizations. With the right tools and strategies in place, there’s no limit to the success that can be achieved through digital selling.

More 2020 Stats

61% of customers believe that surprise gifts and offers are the best way to engage customers

77% of B2B buyers reported that their latest purchase was either “Difficult” or “Very Complex”

Why 40% of Sales Professionals Didn’t Achieve Their Revenue Goals in 2020

76% of salespeople consider sales technology critical to closing deals

71% of salespeople said they were conducting more than half their sales virtually.

39% of companies don’t regularly ask customers for feedback about their interactions

77% of B2B decision-makers prefer video meetings over phone calls with vendors

Omni-Channel Engagement Preferred by Almost 78% of Customers

40% of all customer interactions will be automated through AI and machine learning by 2023

According to HubSpot, the length of a sales cycle decreased by an average of 15% when virtual sales tools were used.

More Sales Trends Stats

61% believe that salespeople are underappreciated

56% of sales professionals get leads from existing customer referrals.

71% of salespeople said they were conducting more than half their sales virtually.

According to a study by Salesforce, the total close rate for B2B deals increased by 10% in 2021 compared to the year before. This is due to an increase in remote selling and sales teams investing more time on proactive outreach.

48% of salespeople never even make a single follow up attempt.

17% of salespeople did not attend college

Nearly 13% of all the jobs in the U.S. are full time sales positions

60% of customers say no four times before saying yes.

Top Performers Have 63% Less Focus on Product Features

66% of sales professionals say leads generated from customer referrals are the highest quality leads they work.

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