What percentage of salespeople fail to make even a single follow up attempt?

48% of salespeople never even make a single follow up attempt.

Source
Invesp

Topic
Sales Trends

Year
2022

Most businesses understand the importance of following up with customers after an initial contact has been made, but unfortunately many don’t take the time to properly execute it. According to research, 48 percent of salespeople never even make a single follow-up attempt—so understanding how companies can improve their strategy is key for any business that wants to increase their sales.

First and foremost, it’s important for businesses to segment their customer base according to relevant data points such as interests and buying habits in order ensure that each follow-up interacts with customers on a personal level. Additionally, salespeople should build relationships before moving on to closing any deals so that they gain more insight into what motivates each customer and can craft custom messages based on their needs.

When crafting follow-ups for potential or existing customers, it’s important for salespeople to focus on providing value instead of pushing products or services too aggressively. This means tailoring emails according to customer preferences while also including information about special offers or discounts where possible in order incentivize them sufficiently enough make a purchase.

It’s also important for companies keep track of the effectiveness of each campaign by regularly monitoring open rates as well as response rates in order identify areas where improvements can be made or which tactics are working best overall. Additionally, using automated processes like triggers can help save time by automating certain tasks such as sending out reminders if the purchase has not yet been completed – so this should be considered when setting up campaigns too.

In conclusion, having strong follow-up strategy is essential if businesses want maximize returns from every single sale – but it’s important for them make sure they’re doing everything correctly in order get results!

More 2022 Stats

50% of buyers say working remotely has made buying easier.

B2B customers use 10 different channels during their decision-making process

80% of new leads never translate into sales

43% of sales professionals say email is the most effective channel for selling.

40% of sales reps still use tools like Outlook or Excel to store customer and lead data

60% of customers say no four times before saying yes.

73% of B2B executives agree that customers expect more personalization than they did a few years ago.

Top Performers Receive 40% More Questions During Discovery and 43% More Questions During Presentations

54% of sales leaders say proposals sent is one of the most important productivity metrics to track

Sales enablement initiatives increased sales for 76% of companies by 6%-20%

More Sales Trends Stats

LinkedIn is the #1 social media platform for B2B leads.

71% of salespeople said they were conducting more than half their sales virtually.

In fact, 77% of sales leaders say their company’s digital transformation has accelerated since 2019.

47% of Sales Professionals Don’t Cite Selling as Their Main Activity

21% Higher Job Satisfaction for Salespeople Spending More Than 4 Hours a Day on Sales Activities

17% of salespeople did not attend college

According to a study by Salesforce, the total close rate for B2B deals increased by 10% in 2021 compared to the year before. This is due to an increase in remote selling and sales teams investing more time on proactive outreach.

Nearly 13% of all the jobs in the U.S. are full time sales positions

24% of salespeople reported that they majored in business in college

77% of respondents said that their company provides at least a quarter of their leads

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