How Does Online Research Affect Digital Sales Strategy?
85% of Consumers Conduct Online Research Before Making a Purchase Online
Ever since the start of the pandemic, purchasing online has become infinitely more convenient and available for consumers. All of a sudden, an entire sales process could be fulfilled from the comfort of the home.
And because everything exists online, it has also become a common fact that customers research online before buying.
Remote selling has become the norm.
The prevalence of having information online indicates that consumers are becoming more proactive in their buying processes, seeking out relevant content and resources to make more informed and appropriate decisions.
Because of this shift in consumer behavior, a B2B digital sales strategy also requires a shift in order to remain competitive.
Especially for B2B companies that offer a more complex product or service, being able to house information about your solution online is crucial so that prospects can learn more about you and your company whenever they wish.
Because of this, having a user-friendly and well-designed website is another key component of a killer digital sales strategy. The availability of online research has enabled consumers to become more discerning, allowing them to evaluate multiple options, compare prices, and seek out the best deals.
And to remain competitive, having a high-quality B2B website that clearly articulates who you are and what you offer can greatly improve the success of your lead generation efforts.
The Key Takeaway
Because the majority of customers research online before buying, provide shoppers with detailed and accurate product pages that answer each and every question potential customers may have.
Your product pages should have many high-quality infographics and explainer videos, descriptions, and specifications to instill trust and help consumers with their research.
Overall, this statistic shows that businesses must adapt to the world of remote selling by maintaining a strong online presence, providing accurate information, and fostering positive customer experiences to cater to the expectations of their prospects.
More 2019 Stats
It’s Estimated that there will be 1.92 Billion Global Digital Buyers in 2019
Average E-Commerce Conversion Rates Vary from 2.8% to 4.5%
Mobile Traffic Represents 53% of all Ecommerce Traffic
38% of People will Leave a Website if they find the Layout Unattractive
Younger People Spend More Time Shopping Online than Older People
The Average Number of Form Fields on Landing Page Conversion Forms is 11
Landing Pages with Multiple Offers get 266% Fewer Leads than Single Offer Pages
The Number One Reason People Shop Online is Because They Can Shop 24/7
More Sales Strategy Stats
Why 40% of Sales Professionals Didn’t Achieve Their Revenue Goals in 2020
69% of recipients report spam based only on the subject line
77% of B2B buyers reported that their latest purchase was either “Difficult” or “Very Complex”
54% of sales leaders say proposals sent is one of the most important productivity metrics to track
The businesses’ buying process will involve around 6-10 decision-makers
92% of consumers trust referrals from people they know
41.2% of sales reps say that their phone is the most effective tool for performing their jobs
36% of salespeople say that closing is the hardest part of their job
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