What proportion of salespeople never make it to the second follow-up call?

44% of salespeople give up after one follow-up call.

Source
Invesp

Topic
Sales Trends

Year
2022

Follow-up calls are essential for any sales team looking to boost their success rate, but unfortunately many don’t take the time to properly execute them. According to research, 44 percent of salespeople give up after one follow-up call—so understanding why it’s important for teams to persevere is key for any business that wants to increase their sales.

For starters, customers often need multiple interactions before finally making a purchase decision—so it’s important for sales teams to remain persistent with their messaging and ensure that each follow-up adds value rather than simply trying to push products or services too aggressively. Companies should also make sure they’re tailoring emails according to customer preferences while also including information about any special offers or discounts where possible in order incentivize them enough make a purchase.

It’s also important for companies keep track of the effectiveness of each campaign by regularly monitoring open rates as well as response rates in order identify areas where improvements can be made or which tactics are working best overall.

Additionally, using automated processes like triggers can help save time by automating certain tasks such as sending out reminders if the purchase has not yet been completed – so this should be considered when setting up campaigns too. Additionally, having some type of reward program in place or offering discounts for returning customers can further incentivize them to make a purchase and show what advantages await over time. Furthermore, businesses should provide educational content such as webinars or case studies during the negotiation process in order help customers gain confidence in their decision-making process.

In conclusion, making sure that sales teams persevere with their follow-up strategies is paramount if they want maximize returns from every single sale – but it’s important for companies make sure they’re doing everything correctly in order get results!

More 2022 Stats

43% of sales professionals say email is the most effective channel for selling.

The best time to make sales calls is within 1 hour of receiving their initial inquiry

66% of sales professionals say leads generated from customer referrals are the highest quality leads they work.

57% of C-level buyers prefer to be contacted via phone.

B2B buyers are 57%-70% through buying research before contacting sales.

8% of salespeople say that their sales teams generate high-quality leads

40% of sales reps still use tools like Outlook or Excel to store customer and lead data

LinkedIn is the #1 social media platform for B2B leads.

21% Higher Job Satisfaction for Salespeople Spending More Than 4 Hours a Day on Sales Activities

80% of new leads never translate into sales

More Sales Trends Stats

83% of Sales Professionals Report Working on Weekends

In a recent McKinsey study, 61% of survey respondents said that, before the pandemic, they primarily sold their business’ products through traditional in-person sales — that number has since fallen to 29%.

2% is the average success rate for cold calling

Top Performers Have 63% Less Focus on Product Features

24% of salespeople reported that they majored in business in college

64% of sales professionals who cross-sell say email follow-up is the most effective cross-selling strategy.

According to HubSpot, the length of a sales cycle decreased by an average of 15% when virtual sales tools were used.

17% of salespeople did not attend college

Nearly 13% of all the jobs in the U.S. are full time sales positions

In fact, 77% of sales leaders say their company’s digital transformation has accelerated since 2019.

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